contact centre
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With a 24 station Contact Centre and fully automated ACD system, supported by the ability to produce bespoke CRM systems we provide a solution for all outsourced contact centre requirements.
Our contact centre experience includes direct mail follow up, data cleansing, market research, appointment generation, order taking and media response.
Skilled operators combined with the latest technology has positioned us as one of the regions leading contact centres.
data capture
customised contact management systems
fully automated ACD System providing ‘real time’ reporting
outbound call handling
inbound call handling
long and short run campaigns
tailored reporting / MIS
Tel: 0845 450 5509 | Fax: 0191 416 7420 | Email: info@nemcgroup.com